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New CHI-Bench benchmark reveals AI agents struggle with complex healthcare workflows

A new benchmark called CHI-Bench has been developed to evaluate AI agents' ability to automate complex, long-horizon healthcare workflows. These workflows are characterized by dense policies, multi-role composition, and multilateral interaction, making them challenging for current AI capabilities. In tests, even the most advanced agents could only successfully complete a small fraction of tasks, highlighting significant gaps in AI's ability to handle such intricate, real-world enterprise domains. AI

IMPACT Highlights limitations of current AI agents in complex, policy-rich enterprise domains, suggesting a need for advancements in multi-role and multi-turn interaction capabilities.

RANK_REASON The item is a research paper introducing a new benchmark for AI agents. [lever_c_demoted from research: ic=1 ai=1.0]

Read on arXiv cs.AI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

New CHI-Bench benchmark reveals AI agents struggle with complex healthcare workflows

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The item is a research paper introducing a new benchmark for AI agents. [lever_c_demoted from research: ic=1 ai=1.0]
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COVERAGE [1]

  1. arXiv cs.AI TIER_1 English(EN) · Haolin Chen, Deon Metelski, Leon Qi, Tao Xia, Joonyul Lee, Steve Brown, Kevin Riley, Frank Wang, T. Y. Alvin Liu, Hank Capps MD, Zeyu Tang, Xiangchen Song, Lingjing Kong, Fan Feng, Tianyi Zeng, Zhiwei Liu, Zixian Ma, Hang Jiang, Fangli Geng, Yuan Yuan, C… ·

    CHI-Bench: Can AI Agents Automate End-to-End, Long-Horizon, Policy-Rich Healthcare Workflows?

    arXiv:2605.16679v3 Announce Type: replace-cross Abstract: End-to-end automation of realistic healthcare operations stresses three capabilities underrepresented in current benchmarks: policy density, decisions must be grounded in a large library of medical, insurance, and operatio…