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Zotac denies RTX 3060 warranty in India based on import date

A Zotac GeForce RTX 3060 owner in India was denied warranty service despite having purchased the card less than a year prior to their claim. Zotac cited the graphics card's import date, which was over two years before the purchase date, as the reason for voiding the warranty. The company's policy states that warranty coverage can be based on either the purchase date or the distributor's import date, leading to this dispute where the import date took precedence. This situation has sparked discussion about the clarity and fairness of Zotac's warranty terms, particularly regarding products that have been in inventory for extended periods. AI

RANK_REASON This is a customer service dispute regarding a specific product's warranty, not a new product release or significant industry event.

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Zotac denies RTX 3060 warranty in India based on import date

COVERAGE [1]

  1. Tom's Hardware TIER_1 English(EN) · Kunal Khullar ·

    Zotac denies warranty support to RTX 3060 owner in India after just one year despite offering three years of coverage

    The owner of a Zotac RTX 3060 in India was denied warranty coverage just one year after buying the card in 2025, despite Zotac's offer of a three-year standard warranty in the country. The company claims that the warranty begins from the date of import, not the date of sale, and …