A Zotac GeForce RTX 3060 owner in India was denied warranty service despite having purchased the card less than a year prior to their claim. Zotac cited the graphics card's import date, which was over two years before the purchase date, as the reason for voiding the warranty. The company's policy states that warranty coverage can be based on either the purchase date or the distributor's import date, leading to this dispute where the import date took precedence. This situation has sparked discussion about the clarity and fairness of Zotac's warranty terms, particularly regarding products that have been in inventory for extended periods. AI
RANK_REASON This is a customer service dispute regarding a specific product's warranty, not a new product release or significant industry event.
- Delhi
- GeForce RTX 3060
- GeForce RTX 3060 Twin Edge
- India
- KVR Gaming System
- National Consumer Helpline
- Nehru Place
- u/AbhishekG9
- Zotac
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