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Zocdoc CEO: Healthcare disruption playbooks consistently fail

The CEO of Zocdoc, a healthcare technology company, argues that traditional "disruption" playbooks, which involve building new systems and forcing incumbents to adapt, consistently fail in the healthcare industry. He points to numerous examples like Haven, Walmart Health, IBM Watson Health, and Babylon Health, which, despite significant investment and ambition, ultimately faltered. The CEO emphasizes that healthcare is a complex systems and incentives problem, not merely a technological one, and that successful innovation must work within the existing framework rather than trying to replace it. AI

IMPACT AI's potential to accelerate healthcare's broken incentives, rather than fix them, highlights the need for systemic change over technological solutions.

RANK_REASON Opinion piece from a CEO discussing industry trends and past failures.

Read on Fortune →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Zocdoc CEO: Healthcare disruption playbooks consistently fail

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2 / 100
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Commentary
Opinion piece from a CEO discussing industry trends and past failures.
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opinion, other
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Standard
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Breaking (< 6h)
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COVERAGE [1]

  1. Fortune TIER_1 English(EN) · Oliver Kharraz ·

    Zocdoc CEO: I’ve watched Walmart, IBM, and others try to ‘disrupt’ healthcare. Here’s why they failed

    For too long, we have mistaken disruption for progress. Patients still struggle to find a doctor who takes their insurance.