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Users report ChatGPT Plus free trial payment errors on OpenAI website

By PulseAugur Editorial · [1 sources] ·

Users attempting to claim a ChatGPT Plus free trial are encountering a "Payment was not approved" error on the ChatGPT website. This issue persists across multiple payment methods and troubleshooting steps, with users reporting that their cards function correctly for other services and even for ChatGPT via Google Play. The lack of a 3D Secure or OTP prompt during checkout suggests a potential problem with OpenAI's web checkout system rather than individual payment methods. AI

IMPACT Potential friction for new ChatGPT Plus subscribers due to checkout errors.

RANK_REASON User-reported issue with a product's payment system.

Read on r/OpenAI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Users report ChatGPT Plus free trial payment errors on OpenAI website

How we ranked this

Signal score
5 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Tool
User-reported issue with a product's payment system.
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
product, other
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
High
Clearly on-topic for AI-industry coverage.
Story freshness
Breaking (< 6h)
Fresh story with cross-source coverage still developing. Ranking may shift as more sources report.

Full methodology in our editorial standards.

COVERAGE [1]

  1. r/OpenAI TIER_2 English(EN) · /u/Issemoran_ ·

    "Payment was not approved" when trying to claim ChatGPT free trial

    <table> <tr><td> <a href="https://www.reddit.com/r/OpenAI/comments/1wie6yk/payment_was_not_approved_when_trying_to_claim/"> <img alt="&quot;Payment was not approved&quot; when trying to claim ChatGPT free trial" src="https://preview.redd.it/ytg4hsef1zph1.png?width=140&amp;height=…

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