A Cursor user reported that a bug in the application caused them to consume over 50% of their monthly usage quota on failed attempts to generate a feature plan using Claude Opus 5 High. Despite multiple attempts and troubleshooting steps, including restarting the application and computer, the AI failed to produce the requested output. When the user contacted Cursor customer support, they were initially met with an AI response, and later a human agent who refused to credit back the consumed usage, suggesting the user conserve their remaining quota. AI
IMPACT Highlights potential issues with AI tool reliability and customer support for usage-based billing.
RANK_REASON User-reported issue with an AI-powered tool.
AI-generated summary · Google Gemini · from 1 sources. How we write summaries →