New research indicates a dual trend among consumers: increased usage of AI tools alongside growing fatigue with these technologies. As AI becomes more prevalent in marketing, businesses face the challenge of integrating automation effectively without sacrificing genuine human interaction, which could otherwise alienate their customer base. AI
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IMPACT Brands must navigate consumer AI fatigue by balancing automation with human engagement to maintain customer relationships.
RANK_REASON The item discusses research findings and expert opinion on consumer AI adoption and fatigue, fitting the commentary bucket.