This article discusses the limitations and gaps within a Customer Relationship Management (CRM) system, using a metaphorical 'six blocks' structure. The author highlights how each constructed element of the CRM creates new outward-facing challenges, and conversely, how every identified deficiency presents an opportunity for external infiltration or exploitation. AI
RANK_REASON The item is an opinion piece discussing the design limitations of a CRM system, not a core AI release or significant industry event.
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