OpenAI and the MIT Media Lab have collaborated on a study investigating how users interact with ChatGPT on an emotional level and the subsequent impact on their well-being. Their research, involving analysis of millions of interactions and a controlled study with nearly 1,000 participants, found that emotional engagement with the AI is relatively rare. However, a small subset of heavy users, particularly those using advanced voice modes, did exhibit higher degrees of affective use, leading to potential implications for social and emotional outcomes. AI
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RANK_REASON This is a research paper detailing a study on user interaction with an AI model.
