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GPT-5 shows 52.5% success rate for blind users interacting with desktop apps

A new research paper evaluates the effectiveness of computer-use agents, specifically OLLA, for blind users interacting with desktop applications. In a three-week study involving 8 blind users, OLLA processed 1,258 commands across 12 applications. The study found that GPT-5 achieved the highest success rate at 52.5%, though trace analysis indicated failures in grounding, planning, and constraint tracking. User interviews also highlighted needs beyond simple automation. AI

IMPACT This research highlights the potential of AI agents to improve accessibility for visually impaired users, while also identifying key areas for future development in agent reliability and user experience.

RANK_REASON Research paper evaluating AI agent performance on a specific user group and task. [lever_c_demoted from research: ic=1 ai=1.0]

Read on arXiv cs.AI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

GPT-5 shows 52.5% success rate for blind users interacting with desktop apps

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26 / 100
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Research paper evaluating AI agent performance on a specific user group and task. [lever_c_demoted from research: ic=1 ai=1.0]
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COVERAGE [1]

  1. arXiv cs.AI TIER_1 English(EN) · Satwik Ram Kodandaram, Monalika Padma Reddy, Xiaojun Bi, Jiawei Zhou, I. V. Ramakrishnan, Vikas Ashok ·

    Are We There Yet? Assessing Computer-Use Agents for Blind Users' Accessible Interaction with Desktop Applications

    arXiv:2609.00524v1 Announce Type: cross Abstract: Computer-use agents are emerging as a paradigm for agentic human-AI interaction, combining language reasoning with multi-modal interface grounding to operate GUIs. Yet their effectiveness for blind screen-reader users in real-worl…