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AI systems developed for practicing workplace conversations and clinic reception

By PulseAugur Editorial · [2 sources] ·

A voice-enabled AI system called Conversation Coach has been developed to help managers practice difficult workplace conversations, addressing challenges in low-latency interaction, adaptive bot personalities, and personalized feedback. The system offers an end-to-end speech-to-speech model that is faster and cheaper but less capable in reasoning, and a cascaded approach that uses separate speech recognition, LLM, and text-to-speech components, which provides better coaching quality. Separately, a real-time voice AI receptionist named Maya was built for a clinic, handling tasks like checking doctor availability, booking appointments, and providing medical triage, utilizing a stack that includes LiveKit, Groq Whisper, Groq LLM, and Cartesia TTS for low-latency interactions. AI

IMPACT These projects highlight advancements in real-time voice AI for specialized applications, potentially improving user interaction in professional training and customer service scenarios.

RANK_REASON The cluster contains two distinct AI system development projects, one described in an arXiv paper and the other as a personal project blog post.

Read on arXiv cs.AI →

AI-generated summary · Google Gemini · from 2 sources. How we write summaries →

AI systems developed for practicing workplace conversations and clinic reception

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The cluster contains two distinct AI system development projects, one described in an arXiv paper and the other as a personal project blog post.
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2 independent sources
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product, model release
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High
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47 days old
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COVERAGE [2]

  1. arXiv cs.AI TIER_1 English(EN) · Fanyou Wu, Suraj Maharjan, Ainur Yessenalina, Dennis Xu Chen, Rahul Srivastava, Srinivasan H. Sengamedu ·

    Conversation Coach: A Voice-enabled AI System that Helps Practice Difficult Workplace Conversations

    arXiv:2609.00441v1 Announce Type: new Abstract: Effective manager-employee communication is critical for retaining high performers and developing underperformers, yet training managers in these skills remains costly. Text-based chatbots offer a scalable approach but cannot provid…

  2. dev.to — LLM tag TIER_1 English(EN) · CosmosTechy ·

    How I Built Maya: A Real-Time Voice AI Clinic Receptionist

    <p>Most AI demos you see online are either simple text chatbots or basic wrappers around an API.</p> <p>I wanted to build something that felt like a real product solving a real problem. So I built Maya—a real-time voice AI receptionist for a fictional clinic in Bengaluru called S…

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