The author of this post expresses frustration with the customer support provided by AI companies, suggesting they follow a "secret book" that mandates terrible support. They compare this experience to that of Razer, implying both entities have a similar approach to customer service. AI
Summary written by gemini-2.5-flash-lite from 1 source. How we write summaries →
RANK_REASON The item is a social media post expressing a personal opinion and complaint about customer support, not reporting on a verifiable event or development.