An LLM-powered support agent has been designed with deterministic boundaries to separate decision-making from execution, preventing AI from autonomously performing high-risk actions. The system assigns risk tiers to actions, with low-risk tasks executed automatically while medium and high-risk actions require explicit human approval. Very high-risk actions are only proposed, with no direct execution path available to the AI, ensuring that the AI can decide but not act without human oversight. This approach prioritizes security by failing closed, auditing all actions, and ensuring that the AI's capabilities are strictly confined. AI
IMPACT Establishes a robust framework for AI agents to operate safely by strictly separating decision-making from autonomous execution.
RANK_REASON The item describes a specific design pattern for an AI agent, focusing on implementation details and risk management rather than a broad industry trend or new model release.
- ADR 002
- GatedActionService.java
- Outcome.PROCEEDED_AUTONOMOUSLY
- PendingApproval
- RiskPolicy.tierFor()
- Universally Unique Identifier
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