Mirakl is integrating AI across its operations, empowering employees to build AI agents rather than just use them. This initiative has led to significant efficiency gains, including a 70% reduction in technical documentation creation time and a 37% improvement in customer support efficiency. The company is also developing Mirakl Nexus, an infrastructure designed to support agent-native commerce, enabling AI agents to handle complex workflows for shoppers and merchants. AI
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RANK_REASON This is a product update from a company that uses AI, detailing new features and internal adoption, not a release of a new foundational model or a significant industry-wide shift.
