A Reddit user reported a frustrating experience with Anthropic's customer support after a gifted 6-month Claude Pro subscription was converted to credits and subsequently lost. The user's annual subscription was auto-renewed, and upon redeeming the gift, the credits were added to their account. After a refund of the annual charge, the user discovered the gifted credits were gone and has not received a response from support for over five days, leading to significant frustration. AI
RANK_REASON User complaint about customer support and lost credits, not a core AI development.
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