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Nigerian insurance research proposes new policyholder continuity framework

A research paper proposes a new framework for understanding insurance renewal in Nigeria, distinguishing between satisfaction and actual renewal behavior. The framework highlights that factors beyond trust, such as affordability, compulsory requirements, and perceived relevance, significantly influence a policyholder's decision to renew. The research aims to empirically investigate how claims experience, service quality, fairness, transparency, and trust interact to affect renewal decisions, particularly considering economic pressures. AI

RANK_REASON The cluster contains a research paper proposing a new framework for insurance policyholder continuity. [lever_c_demoted from research: ic=1 ai=0.0]

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Nigerian insurance research proposes new policyholder continuity framework

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The cluster contains a research paper proposing a new framework for insurance policyholder continuity. [lever_c_demoted from research: ic=1 ai=0.0]
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Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
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paper, policy
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Low
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45 days old
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COVERAGE [1]

  1. Mastodon — fosstodon.org TIER_1 English(EN) · sundayokekwuinsurance.wordpress.com@sundayokekwuinsurance.wordpress.com ·

    Insurance Renewal, Policyholder Trust and Continuity in Nigeria Toward a Nigerian Policyholder Continuity Framework A Conceptual and Evidence-Informed Research

    Insurance Renewal, Policyholder Trust and Continuity in Nigeria Toward a Nigerian Policyholder Continuity Framework A Conceptual and Evidence-Informed Research Analysis Sunday Okekwu Insurance Research CentreResearch Programme: Nigerian Insurance, Household Finance & Consumer Beh…