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Hongkong Post faces existential crisis amid digitalization and declining mail volume

By PulseAugur Editorial · [1 sources] ·

Hongkong Post is facing an existential crisis due to declining letter mail volume, a trend seen globally and exacerbated by Hong Kong's own digitalization efforts. Unlike Denmark's PostNord, which shifted entirely to parcel delivery after ending its letter service, Hongkong Post must adapt to a less digitalized environment. The increasing adoption of the iAM Smart platform for government and other services means fewer letters will be delivered, posing a significant challenge to Hongkong Post's traditional operating model. AI

RANK_REASON This is an opinion piece discussing the challenges facing Hongkong Post, not a direct announcement or event.

Read on SCMP — Tech →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Hongkong Post faces existential crisis amid digitalization and declining mail volume

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This is an opinion piece discussing the challenges facing Hongkong Post, not a direct announcement or event.
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COVERAGE [1]

  1. SCMP — Tech TIER_1 English(EN) · Alice Wu ·

    Hongkong Post should focus on public service, not profit

    Two years after the Audit Commission called out Hongkong Post for its lack of profitability and other failings, the postmaster finally moved to fix a structural expense: staff costs. But the audit report probably wasn’t the main catalyst for change. Rather, it was the fact the go…

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