Hongkong Post is facing an existential crisis due to declining letter mail volume, a trend seen globally and exacerbated by Hong Kong's own digitalization efforts. Unlike Denmark's PostNord, which shifted entirely to parcel delivery after ending its letter service, Hongkong Post must adapt to a less digitalized environment. The increasing adoption of the iAM Smart platform for government and other services means fewer letters will be delivered, posing a significant challenge to Hongkong Post's traditional operating model. AI
RANK_REASON This is an opinion piece discussing the challenges facing Hongkong Post, not a direct announcement or event.
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