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Claude Pro gift credit vanishes after refund attempt, user seeks resolution

A Reddit user is experiencing significant frustration with Anthropic's customer support after a $168 CAD gift credit for Claude Pro disappeared from their account. The credit vanished following a refund request for an annual subscription and an attempt to use a Nepali card for payment, which failed. Despite multiple attempts to contact support over two days, the user has received minimal response and fears losing the credit or their six-month Pro subscription. AI

RANK_REASON User complaint about a product/billing issue, not a significant industry event.

Read on r/Anthropic →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Claude Pro gift credit vanishes after refund attempt, user seeks resolution

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/AffectionateDoubt405 ·

    Claude Pro gift credit disappeared after subscription refund — need help

    <!-- SC_OFF --><div class="md"><p>I’m really frustrated with Claude Support and need some advice.</p> <p>Here’s what happened:</p> <ul> <li><strong>Aug 11:</strong> My account was automatically billed for a <strong>1-year Claude Pro subscription</strong>.</li> <li><strong>Aug 18:…