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Santander's Ana Botín leads bank past JPMorgan, Bank of America in customer base

Santander's executive chair, Ana Botín, has led the bank to significant growth, surpassing 170 million customers and achieving record profits of €12.6 billion last year. The bank's market capitalization recently exceeded €100 billion, making it the first EU bank to reach this milestone in a decade. Botín emphasizes the need for a sense of urgency in managing the large organization and staying ahead of trends like AI and regulation, comparing her demanding role to that of an Olympic athlete. AI

IMPACT Highlights AI and automation as a defining trend for the 21st century, necessitating new governmental and private sector frameworks.

RANK_REASON Major financial institution's performance and leadership highlighted, surpassing key competitors in customer base and market cap. [lever_c_demoted from significant: ic=1 ai=0.4]

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Santander's Ana Botín leads bank past JPMorgan, Bank of America in customer base

COVERAGE [1]

  1. Fortune TIER_1 English(EN) · Prarthana Prakash ·

    Ana Botín runs a bank with more customers than JPMorgan Chase or Bank of America—and says her job takes the discipline of an Olympic athlete

    Ana Botín leads one of Europe’s largest banks by taking Saturdays off, capping emails off at 7.30 p.m. and following a religious health routine.