A new lexicon of 18 terms has been proposed to describe the frustrations of modern technology, particularly focusing on the pervasive and often unhelpful integration of AI. Terms like "dickover" for intrusive website pop-ups and "AI-horning" for the forced inclusion of AI features highlight user annoyance. Other neologisms address issues such as the difficulty of proving one is not a robot ("captchore"), the convoluted processes for canceling subscriptions ("quit-shaming"), and the persistent marketing of abandoned online shopping carts ("cart cling"). The collection also touches on the tendency of AI chatbots to overly agree with users, termed "chatflattery," and the etiquette of online customer service interactions, or "botiquette." AI
IMPACT Introduces new terminology to articulate user frustrations with AI, potentially influencing future discussions on AI design and implementation.
RANK_REASON Article introduces new vocabulary to describe common technology frustrations, particularly related to AI integration, without announcing a new product or research.
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