A paid ChatGPT user has been locked out of their account for over two weeks due to a mandatory passkey requirement. Despite multiple attempts to contact support and providing evidence that the suggested troubleshooting steps are not available on their interface, the user has only received repetitive, unhelpful responses. This has left the user unable to access the service on their computer while still being charged for the subscription. AI
IMPACT Highlights potential user experience issues and support deficiencies in AI product access.
RANK_REASON User complaint about a product's support and functionality.
AI-generated summary · Google Gemini · from 1 sources. How we write summaries →
