A Reddit user is experiencing significant issues with OpenAI's billing system, having been charged 15 times for ChatGPT credits through the iOS app without receiving any credits. Despite having Apple's transaction history and multiple support tickets, OpenAI claims no record of these transactions and offers no resolution. The user is seeking to escalate the issue to a human within OpenAI's billing or support department to investigate the missing credits and erroneous charges. AI
IMPACT Highlights potential flaws in AI service billing and customer support processes.
RANK_REASON User-reported issue with a product's billing system.
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