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Retailers' native AI assistants to dominate e-commerce sales by 2026

Retailers' proprietary AI assistants are projected to account for over half of US AI-driven e-commerce sales by 2026. This trend indicates that consumers will continue to prefer integrated AI solutions within retail platforms over general-purpose AI tools like ChatGPT. This strategic advantage is expected to be maintained by retailers through 2030. AI

IMPACT Consumer preference for integrated retail AI over general platforms may shape future AI development and deployment strategies in the e-commerce sector.

RANK_REASON The item discusses a projection about AI adoption in retail e-commerce, not a direct release or event.

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Retailers' native AI assistants to dominate e-commerce sales by 2026

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  1. Mastodon — sigmoid.social TIER_1 English(EN) · [email protected] ·

    Shoppers still buy through retailers' own # AI , not ChatGPT Retailer-native AI assistants will drive 54.1% of US AI-driven retail ecommerce sales in 2026, keep

    Shoppers still buy through retailers' own # AI , not ChatGPT Retailer-native AI assistants will drive 54.1% of US AI-driven retail ecommerce sales in 2026, keeping retailers ahead of general-purpose AI platforms through 2030 https:// content-na1.emarketer.com/shop pers-still-buy-…