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India's Consumer Protection Act analyzed for AI harm liability

A working paper published on arXiv analyzes India's Consumer Protection Act of 2019 to determine its adequacy in addressing harms caused by artificial intelligence systems. The paper notes that while the Act's definitions of product liability, harm, and deficiency appear broad enough to cover AI-related incidents, significant challenges remain. These include the difficulty in proving causation between AI defects and consumer harm, and the Act's existing framework for liability not aligning with the complex, multi-stakeholder nature of the AI value chain. AI

IMPACT Highlights potential legal gaps in consumer protection frameworks for AI-related harms, indicating a need for legislative updates.

RANK_REASON The cluster contains a working paper published on arXiv discussing policy implications of AI. [lever_c_demoted from research: ic=1 ai=1.0]

Read on arXiv cs.AI →

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India's Consumer Protection Act analyzed for AI harm liability

COVERAGE [1]

  1. arXiv cs.AI TIER_1 English(EN) · Omir Kumar, Sriya Sridhar, Vibhav Mithal, Balaraman Ravindran ·

    AI and Consumer Rights in India Working Paper

    arXiv:2608.12863v1 Announce Type: new Abstract: As AI systems proliferate in consumer facing applications, questions about liability for AI related harms remain unresolved. This working paper examines whether India's Consumer Protection Act, 2019, adequately addresses harm caused…