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India's Consumer Protection Act challenged by AI liability gaps

A working paper published on arXiv explores the adequacy of India's Consumer Protection Act, 2019, in addressing harms caused by artificial intelligence. The paper argues that while the Act's definitions of product liability and harm are broad enough to encompass AI-related issues like biased outputs and personal injury, significant gaps remain. Proving causation between AI defects and consumer harm is technically challenging, and the Act's framework struggles to map the complex, multi-stakeholder responsibilities within the AI value chain, including data providers and model developers. AI

IMPACT Highlights the need for updated legal frameworks to address complex AI harms and liability across the value chain.

RANK_REASON The cluster contains a working paper discussing legal and policy implications of AI.

Read on arXiv cs.AI →

AI-generated summary · Google Gemini · from 2 sources. How we write summaries →

India's Consumer Protection Act challenged by AI liability gaps

COVERAGE [2]

  1. arXiv cs.AI TIER_1 English(EN) · Omir Kumar, Sriya Sridhar, Vibhav Mithal, Balaraman Ravindran ·

    AI and Consumer Rights in India Working Paper

    arXiv:2608.12863v1 Announce Type: new Abstract: As AI systems proliferate in consumer facing applications, questions about liability for AI related harms remain unresolved. This working paper examines whether India's Consumer Protection Act, 2019, adequately addresses harm caused…

  2. Hugging Face Daily Papers TIER_1 English(EN) ·

    AI and Consumer Rights in India Working Paper

    As AI systems proliferate in consumer facing applications, questions about liability for AI related harms remain unresolved. This working paper examines whether India's Consumer Protection Act, 2019, adequately addresses harm caused by defective AI products and services, and whet…