Scottish Water has implemented Databricks Genie to transform its capital investment data access. Previously, teams struggled to find information within fragmented reports or relied on data specialists. Now, through a conversational interface named SPARK, integrated with Microsoft Teams and Copilot, users can ask plain-English questions and receive instant, trustworthy answers grounded in governed data via Unity Catalog. This solution reduces friction, accelerates decision-making, and promotes broader data utilization by moving from static reports to interactive data conversations. AI
IMPACT Enhances internal data accessibility and decision-making for organizations by enabling conversational querying of governed data.
RANK_REASON This is a case study of a company using an AI product to improve internal data access, not a new product release or significant industry event.
- Allan Mason
- Apache Spark
- Copilot
- Databricks
- Databricks Genie
- Microsoft Teams
- Model Context Protocol
- Scottish Water
- Unity Catalog
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