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Scottish Water makes capital investment data conversational with Databricks Genie

Scottish Water has implemented Databricks Genie to transform its capital investment data access. Previously, teams struggled to find information within fragmented reports or relied on data specialists. Now, through a conversational interface named SPARK, integrated with Microsoft Teams and Copilot, users can ask plain-English questions and receive instant, trustworthy answers grounded in governed data via Unity Catalog. This solution reduces friction, accelerates decision-making, and promotes broader data utilization by moving from static reports to interactive data conversations. AI

IMPACT Enhances internal data accessibility and decision-making for organizations by enabling conversational querying of governed data.

RANK_REASON This is a case study of a company using an AI product to improve internal data access, not a new product release or significant industry event.

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Scottish Water makes capital investment data conversational with Databricks Genie

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Tool
This is a case study of a company using an AI product to improve internal data access, not a new product release or significant industry event.
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High
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89 days old
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COVERAGE [1]

  1. Databricks Blog TIER_1 English(EN) ·

    How Scottish Water Made Its Capital Investment Data Conversational With Databricks Genie

    Across Scottish Water’s Capital Investment (CI) programme, teams need fast answers...