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ERP implementations fail due to inadequate testing and user readiness, causing costly disruptions

By PulseAugur Editorial · [1 sources] ·

Enterprise Resource Planning (ERP) implementations often fail to meet business needs even after successful user acceptance testing, leading to significant post-go-live disruptions and costs. A common pitfall is assuming that a few successful tests validate readiness, as seen with Zimmer Biomet's struggles after a $94 million implementation and the SAAQclic project's $500 million cost overrun due to inadequate testing with real data. Furthermore, assuming trained users are ready to operate overlooks the critical, undocumented workarounds employees develop, which are often lost upon system transition. AI

RANK_REASON The item is an opinion piece from a Forbes contributor discussing common pitfalls in ERP implementations.

Read on Forbes — Innovation →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

ERP implementations fail due to inadequate testing and user readiness, causing costly disruptions

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The item is an opinion piece from a Forbes contributor discussing common pitfalls in ERP implementations.
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COVERAGE [1]

  1. Forbes — Innovation TIER_1 English(EN) · Komal Goyal, Forbes Councils Member ·

    Your ERP Is Ready To Go Live. But Is Your Business Ready To Run?

    ​Successful user acceptance testing of an enterprise resource planning platform doesn't mean the business is ready to operate.

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