Enterprise Resource Planning (ERP) implementations often fail to meet business needs even after successful user acceptance testing, leading to significant post-go-live disruptions and costs. A common pitfall is assuming that a few successful tests validate readiness, as seen with Zimmer Biomet's struggles after a $94 million implementation and the SAAQclic project's $500 million cost overrun due to inadequate testing with real data. Furthermore, assuming trained users are ready to operate overlooks the critical, undocumented workarounds employees develop, which are often lost upon system transition. AI
RANK_REASON The item is an opinion piece from a Forbes contributor discussing common pitfalls in ERP implementations.
- 6e Technologies
- Finarch
- Komal Goyal
- McKinsey & Company
- Oracle Cloud
- Oracle E-Business Suite
- Quebec
- SAAQclic
- Saaqib Jilani
- Zimmer Biomet Holdings
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