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Building a support agent with Google Gemini, no framework needed

This article details the creation of a support-ticket agent using Google's Gemini model, focusing on a minimal, framework-free implementation. The core of the agent is a simple loop that calls the Gemini API, checks if the model requests a tool execution, and either runs the tool and continues the loop or returns the model's final answer. The system prompt is structured with six essential components: identity, goal, tool definitions, policy constraints, uncertainty handling, and a clear 'done' signal. AI

IMPACT Provides a practical, code-level example of building an LLM-powered agent with minimal dependencies, useful for developers.

RANK_REASON The article describes the implementation of an AI agent using existing tools and models, rather than a novel release or research.

Read on dev.to — LLM tag →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Building a support agent with Google Gemini, no framework needed

COVERAGE [1]

  1. dev.to — LLM tag TIER_1 English(EN) · Akash Pal ·

    Part 4: The Raw ReAct Loop: ~100 Lines, No Framework

    <p><em>Part 4 of a series building a support-ticket agent with no framework. Previous: <a href="https://dev.to/akashpal/part-3-build-the-eval-set-before-the-agent-exists-40lk">Part 3</a> (the eval set). Repo: <a href="https://github.com/akash-pal/agent-from-scratch" rel="noopener…