A user reported an unexpected overnight plan change and charge from Anthropic. The user subscribed to the Pro plan and later found their account had been upgraded to a 20x max plan, resulting in a significant charge. The user claims their laptop was shut down and they did not authorize the change, suspecting a potential system error or accidental activation. While attempting to resolve the issue, the user canceled their subscription and received confirmation of a refund transaction. AI
RANK_REASON User complaint about billing/plan change, not a product release or significant event.
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