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Emotions in LLM Negotiation: Angry Buyers Rarely Agree, Happy Buyers Pay More

A new arXiv paper explores the impact of emotions on Large Language Model (LLM) agents during negotiation tasks. Researchers found that assigned emotional states significantly influence negotiation outcomes, with angry buyers rarely reaching agreements and happy buyers securing worse prices than fearful buyers. The study also revealed that buyer emotions primarily affect acceptance and rejection rates, while seller emotions impact concession dynamics, raising concerns about the use of emotion-conditioned agents in commercial applications. AI

IMPACT Investigates how emotional conditioning in LLM agents could affect real-world applications like commerce, highlighting potential risks.

RANK_REASON Academic paper published on arXiv detailing research findings. [lever_c_demoted from research: ic=1 ai=1.0]

Read on arXiv cs.AI →

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Emotions in LLM Negotiation: Angry Buyers Rarely Agree, Happy Buyers Pay More

COVERAGE [1]

  1. arXiv cs.AI TIER_1 English(EN) · Massimiliano Luca, Apoorva Singh, Bruno Lepri ·

    Deal Me Maybe: The Role of Emotions in Multi-Agent Negotiation

    arXiv:2608.06922v1 Announce Type: new Abstract: Negotiation is a demanding social task for LLM agents, requiring strategic reasoning, persuasion, and interpersonal adaptation. Yet existing benchmarks often treat agents as emotionally neutral, overlooking a key driver of human bar…