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OpenAI criticized for removing full ChatGPT chat history browsing

A user has written an open letter to OpenAI expressing strong dissatisfaction with the removal of full chat history browsing from ChatGPT. The user argues that this change is a significant regression, comparing it to Gmail or Apple Photos removing the ability to browse past messages or photos. While acknowledging potential performance benefits, the user suggests alternative solutions like an "All Chats" link or a dedicated history page with pagination. The core concern is that the removal diminishes the product's value for users who rely on browsing their past conversations for context and review, regardless of new features being added. AI

IMPACT Removal of browsing capabilities may reduce utility for users relying on historical context, impacting user retention and perceived value.

RANK_REASON User open letter criticizing a product change.

Read on r/OpenAI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

OpenAI criticized for removing full ChatGPT chat history browsing

COVERAGE [1]

  1. r/OpenAI TIER_2 English(EN) · /u/radiowubfur ·

    Open letter to OpenAI: Removing full chat-history browsing is a serious regression

    <!-- SC_OFF --><div class="md"><p>Dear OpenAI,</p> <p>I’m a paying ChatGPT Plus subscriber, and I use ChatGPT a lot. Over time, my conversation history has become part of the value of the service to me. I go back to older chats. I browse them. I revisit things I was thinking abou…