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Cursor users seek chargeback advice amid refund refusal and performance concerns

A user is seeking advice on how to initiate a chargeback for their annual subscription to the AI coding tool Cursor, as the company has refused a refund. The user expresses dissatisfaction with Cursor's capabilities compared to competitors like Claude Code and Codex, citing rapid token consumption and a perceived decline in performance. They are looking for guidance on the specific reasons to provide to their bank for a successful dispute, as their initial attempt was rejected. AI

IMPACT Highlights potential customer dissatisfaction with AI tool pricing and performance relative to competitors.

RANK_REASON User complaint about a specific software product's refund policy and performance.

Read on r/cursor →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Cursor users seek chargeback advice amid refund refusal and performance concerns

COVERAGE [1]

  1. r/cursor TIER_2 English(EN) · /u/reditoffice ·

    Refund - how to file chargeback with the bank?

    <!-- SC_OFF --><div class="md"><p>I tried my best to get a refund for this tool, but no luck.</p> <p>Compared to Claude Code and Codex, it's nowhere near as capable anymore. On top of that, just a few prompts somehow burn through millions of tokens. I genuinely don't understand h…