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ClaudeAI users report persistent "Cowork" feature installation errors

A user is experiencing persistent issues with the "Cowork" feature in Claude Desktop, encountering an error message stating that the application requires installation via a modern installer. Despite trying multiple accounts, including a newly created and paid Claude Pro account, and reinstalling the software on different devices (Mac and a new Windows 11 laptop), the problem remains unresolved. The user has also attempted various troubleshooting steps such as enabling Virtual Machine Platform and restarting their computer. AI

RANK_REASON User-reported issue on Reddit about a specific feature not working, lacking broader industry impact or official confirmation.

Read on r/ClaudeAI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

ClaudeAI users report persistent "Cowork" feature installation errors

COVERAGE [1]

  1. r/ClaudeAI TIER_2 English(EN) · /u/Bubbly_Photo6723 ·

    I’m losing my mind. Cowork won’t work on ANY account or computer. Has anyone fixed this?

    <!-- SC_OFF --><div class="md"><p>I’m honestly losing my mind trying to figure this out.</p> <p>Here’s exactly what happened:</p> <p>I originally signed up for Claude Pro on my <strong>iPhone</strong>.</p> <p>Later, I logged into that same account on my <strong>mother-in-law’s Ma…