Character.ai is experiencing issues with its age assurance verification process, preventing some users from accessing their accounts. The platform advises users to verify their account status and age assurance before customizing a character. This verification step is crucial to avoid wasted effort in setting up a character that cannot be accessed. Users encountering errors during verification are instructed to contact support with details and screenshots. AI
IMPACT Users may face difficulties accessing their accounts on Character.ai due to ongoing age verification issues.
RANK_REASON The item discusses a user-facing issue with an existing AI product, not a new release or core research.
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