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Anthropic customer banned, claims unprofessional service and no refund

A user reported a negative experience with Anthropic, claiming they were banned from the service shortly after purchasing a subscription to test its features. The user stated they received no human response to multiple emails and support forms, and their subscription fee was not refunded. This experience led the user to switch to a competitor and express strong dissatisfaction with Anthropic's customer service. AI

RANK_REASON User complaint about customer service, not a significant industry event.

Read on r/Anthropic →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Anthropic customer banned, claims unprofessional service and no refund

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/No_Skill_8393 ·

    Anthropic banned me since 2024. 3 email, 3 submitted forms. Zero human reply. Doesn’t even refund my sub. Most unprofessional company on the surface of planet earth.

    <table> <tr><td> <a href="https://www.reddit.com/r/Anthropic/comments/1vdzyz8/anthropic_banned_me_since_2024_3_email_3/"> <img alt="Anthropic banned me since 2024. 3 email, 3 submitted forms. Zero human reply. Doesn’t even refund my sub. Most unprofessional company on the surface…