A Canva Business user reported an issue where approximately half of their team members were granted access to Leonardo AI's Essential tier, while the other half only saw the Free tier with 150 tokens. This discrepancy led to confusion about potential seat limits within the team's subscription. Leonardo AI's support team has indicated that access is individual and not based on a shared pool of seats, suggesting that the issue lies with individual account configurations rather than a team-wide limit. AI
IMPACT Potential friction point for users integrating AI tools into existing workflows.
RANK_REASON User-reported issue with a specific software integration, not a new product release or major industry event.
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