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Anthropic user decries charges for failed AI responses

A user on Reddit expressed frustration with Anthropic's billing practices, citing instances where they were charged for services despite tool failures or capacity constraints. The user reported being billed for incomplete responses and for messages that Claude could not process due to unexpected limitations. This experience led to feelings of being "charged for their failures" and receiving no value in return. AI

IMPACT Highlights potential user experience issues with AI service reliability and billing.

RANK_REASON User complaint about a product/service.

Read on r/Anthropic →

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Anthropic user decries charges for failed AI responses

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  1. r/Anthropic TIER_1 English(EN) · /u/FoggyEthan ·

    Charging me for their failures

    <!-- SC_OFF --><div class="md"><p>Is it just normal that after every tool failure they still bill me or subtract from my usage?</p> <p>I had a significant response being worked on for a while, and then it just said (Fable) that my context limit was exceeded. Too bad. Screw you. A…