Valve has clarified its order fulfillment process for the Steam Machine, assuring reservation holders that they are not being bypassed by individuals on the waitlist. The company admitted to unintentionally skipping a step in some regions, which led to confusion. Moving forward, waitlist customers will receive a confirmation of their reservation status before an option-to-purchase email, ensuring that reservation queue order is maintained. Purchases must be completed within 72 hours of receiving an email, or the opportunity will be offered to the next person in line. AI
RANK_REASON This is a clarification of an existing product's fulfillment process, not a new release or significant industry event.
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- AMD
- Engadget
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- Valve Corporation
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