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Anthropic's Claude Max plan gift code redemption fails, user criticizes support

A user reported an issue with Anthropic's Claude Max plan gift code redemption. After successfully charging the user's account, the gift code became unavailable, preventing their friend from accessing the service. The user expressed dissatisfaction with Anthropic's customer support in resolving the problem. AI

RANK_REASON User-generated content about a product issue, not an official announcement or significant industry event.

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Anthropic's Claude Max plan gift code redemption fails, user criticizes support

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  1. r/Anthropic TIER_1 English(EN) · /u/IndividualRub6304 ·

    Anthropic's support

    <!-- SC_OFF --><div class="md"><p>Hi! I gifted the Max plan to a friend for a month so we could work together, but when he tried to redeem the code, I’m not sure what happened, but now it says the Gift no longer available. The payment was successfully charged to my account, but h…