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Anthropic user frustrated by vague ban, lack of human support

By PulseAugur Editorial · [1 sources] ·

A user on Reddit expressed frustration with Anthropic's customer support after their account was banned for unspecified reasons. The user found the provided usage policy to be vague and unhelpful in determining the cause of the ban. They stated they would no longer use Anthropic's services due to the difficulty in contacting human support. AI

RANK_REASON User complaint about customer support and account ban, not a core AI development or industry event.

Read on r/Anthropic →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Anthropic user frustrated by vague ban, lack of human support

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/Saenil ·

    Is there a way to talk to an actual human instead of the support bot?

    <!-- SC_OFF --><div class="md"><p>My account has been banned for reasons unknown, all I got was a link to the usage policy which is so extremely vague that it is absolutely impossible to findout what I did to get myself banned... I tried to find a way to contact someone but it lo…

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