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Anthropic users report missing chat support option

A user on Reddit is experiencing issues accessing chat support for Anthropic's services. They report that the chat option is not appearing on desktop, mobile app, or web interfaces, even when logged in with a Pro license. The issue persists across different platforms, preventing them from submitting a support question. AI

IMPACT Indicates potential usability issues with AI product support channels.

RANK_REASON User-reported issue with a product's support interface.

Read on r/Anthropic →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Anthropic users report missing chat support option

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/Den_er_da_hvid ·

    Chat support does not show...

    <!-- SC_OFF --><div class="md"><p>I have a question for support but I can't get to the chat to submit it.</p> <p>On the desktop, in the mobile app and in web the option to start a chat dos not show. If I go to the web without being signed in it want me to sign in to proceed. If I…