A user reported being charged $192 for an annual Cursor Pro subscription, only to have their account downgraded to the free tier after one month. The user claims Cursor's support, which appears to be an AI bot, has been unhelpful and refused a refund. They have taken steps including filing complaints with the BBB and FTC, and are seeking advice from the community on how to reach human support or obtain a refund. AI
IMPACT Highlights potential issues with AI-driven customer support and billing practices in AI-adjacent tools.
RANK_REASON User complaint about a product's billing and support practices.
AI-generated summary · Google Gemini · from 1 sources. How we write summaries →
