The Veterinary Surgeons Board of Hong Kong is facing pressure to enhance its services due to a significant backlog of malpractice complaints. Pet owners and veterinarians alike are frustrated by the lengthy delays in the investigation process. One pet owner shared a distressing experience where her cat died during a routine procedure, and her subsequent complaint to the board was dismissed, leaving her feeling powerless and questioning the seriousness with which such incidents are treated in Hong Kong. AI
RANK_REASON This is a news item about a regulatory body's operational issues and a specific complaint, not a core AI development.
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