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AI scribing tools contribute to 'click creep' in healthcare, author argues

The article discusses "click creep," a phenomenon where the accumulation of individually reasonable additions to digital systems, particularly in healthcare, leads to an overwhelming and often unhelpful volume of data collection. This issue is exacerbated by ambient AI scribing tools, which automate note-taking but do not address the underlying problem of excessive data fields. The author proposes a "grand declicking" approach, emphasizing governance and accountability to systematically remove unnecessary data collection, treating each field as a cost until its utility is proven. AI

IMPACT This commentary highlights how AI tools, while automating tasks, can inadvertently worsen data management issues if not paired with strong governance.

RANK_REASON The item is an opinion piece discussing a phenomenon related to AI tools but not a direct AI release or industry-shaping event.

Read on Forbes — Innovation →

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AI scribing tools contribute to 'click creep' in healthcare, author argues

COVERAGE [1]

  1. Forbes — Innovation TIER_1 English(EN) · Sachin H. Jain, Contributor ·

    The Grand Declicking

    Healthcare has normalized click creep. Every extra checkbox steals attention from patients. It’s time for a Grand Declicking.