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User questions AI chatbot presence in Doctolib customer service calls

A Mastodon user expressed frustration with the quality of customer service interactions, specifically mentioning calls to Doctolib's "doctor's secretariats." The user was uncertain whether they were speaking with human agents or AI chatbots due to the low quality of the conversations, leading to a desire for a break from such experiences. AI

RANK_REASON User expresses personal anecdote and speculation about AI chatbots in customer service, lacking broader industry impact or verifiable claims.

Read on Mastodon — sigmoid.social →

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User questions AI chatbot presence in Doctolib customer service calls

COVERAGE [1]

  1. Mastodon — sigmoid.social TIER_1 English(EN) · [email protected] ·

    We live in weird times of shifting borders. I had to call several times to one of these # doctolib "doctor's secretariats". Now I'm not sure, if I talked to rea

    We live in weird times of shifting borders. I had to call several times to one of these # doctolib "doctor's secretariats". Now I'm not sure, if I talked to real humans who were not the brightest sparks or usually sell fish to animal food companies, or if I talked to # AI # chatb…