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AssemblyAI and Twilio launch AI phone agent integration

AssemblyAI has partnered with Twilio to enable developers to build AI-powered phone agents. This integration leverages Twilio's Voice and Media Streams with AssemblyAI's Universal-3.5 Pro Realtime model for efficient speech-to-text processing. The setup is designed to handle specific audio formats from Twilio without requiring resampling, and it can be extended with features like conversation context, voice focus for noisy environments, and keyterm prompting. AI

IMPACT Enables developers to build more sophisticated AI-powered voice applications by simplifying the integration of advanced speech-to-text models with telecommunication platforms.

RANK_REASON This is a product integration and tutorial, not a new model release or core research.

Read on AssemblyAI blog →

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AssemblyAI and Twilio launch AI phone agent integration

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  1. AssemblyAI blog TIER_1 English(EN) ·

    Twilio phone agent with AssemblyAI Universal

    Build an AI phone agent that handles real calls using Twilio Voice + Media Streams and the AssemblyAI Universal-3.5 Pro Realtime model for real-time speech-to-text.