Users are reporting issues with their ChatGPT Pro subscriptions, with entitlements seemingly lost and accounts reverting to free status despite active payments. One user encountered an error message related to the 'gpt-5.6-sol' model when using the Codex app, followed by their main ChatGPT account also showing as free. The user expressed frustration over a lack of response from OpenAI's support teams. AI
IMPACT Potential disruption for paying users of a major AI service.
RANK_REASON User-reported issue with a commercial product, not a new release or significant industry event.
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