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Cursor account closed after payment, user seeks answers

A user experienced their Cursor account being closed shortly after upgrading to a paid plan and successfully processing an invoice. The closure was attributed to a Terms of Service violation, leading the user to suspect an automated system might have flagged their account due to a temporary payment processing issue. They have reached out to Cursor support for a manual review and are seeking similar experiences from other users. AI

IMPACT Potential disruption for users relying on AI coding assistants for their workflow.

RANK_REASON User-reported issue with a specific AI-adjacent tool.

Read on r/cursor →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Cursor account closed after payment, user seeks answers

COVERAGE [1]

  1. r/cursor TIER_2 English(EN) · /u/Consistent-Let168 ·

    My Cursor account got closed right after I paid my invoice… has this happened to anyone else?

    <!-- SC_OFF --><div class="md"><p><strong><em>My support ticket is T-E29962</em></strong></p> <p>Hey everyone,<br /> I’m honestly pretty stressed out right now and hoping someone from the Cursor team might see this.</p> <p>I started using Cursor about a week ago to build my new c…