Microsoft deleted a user's 25-year-old account, including his digital games and his son's baby pictures, after it was hacked. The user, Joshua Khane, reportedly had his account compromised, and Microsoft's response was to permanently delete the account rather than restore it. This action by Microsoft has led to significant distress for Khane, who lost irreplaceable personal data. AI
RANK_REASON This is a report about a company's customer service failure and data loss, not a core AI development or release.
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